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ISO/IEC 27002:2022 | 5.12 - 5.13 - Classification & Labelling of Information

Per ISO/IEC 27002:20222 | 5.12 - Classification of Information, “Information should be classified according to the information security needs of the organization based on confidentiality, integrity, availability and relevant interested party requirements. Additionally, per ISO/IEC 27002:2022 - Labelling of Information, “An appropriate set of procedures for information labelling should be developed and implemented in accordance with the information classification scheme adopted by the organization.”

Classifying and labeling information is an important aspect of information security and privacy. Here are some best practices for the classification and labeling of information:

  • Develop a Classification Framework: Establish a classification framework that aligns with your organization's needs. Define categories or levels of sensitivity based on factors such as confidentiality, integrity, availability, legal/regulatory requirements, and business impact. Consider using labels, tags, or metadata to indicate the classification level.

  • Involve Relevant Stakeholders: Engage stakeholders from different departments, such as legal, IT, security, and business units, to ensure a comprehensive understanding of information classification requirements. Collaborate to develop a framework that meets the needs of the organization.

  • Clearly Define Classification Criteria: Clearly define the criteria for each classification level. Provide guidance on what constitutes each level of sensitivity to ensure consistent and accurate classification by employees. Consider providing examples or scenarios to illustrate the criteria.

  • Implement Consistent Labeling Standards: Use consistent and clear labeling standards to visually identify the classification level of information. This can include standardized labels, headers, watermarks, or visual cues on documents, files, and emails. Ensure that labels are easily recognizable and understood by employees.

  • Automate Labeling: Consider implementing automated tools or technologies that can automatically apply labels based on predefined rules or data classification policies. This helps enforce consistency and reduces human error in the classification process.

  • Educate Employees: Provide comprehensive training and awareness programs to educate employees on the importance of information classification and labeling. Ensure they understand the implications of mishandling or mislabeling information and the corresponding security measures they should follow.

  • Clear Handling Instructions: Alongside the classification label, include clear handling instructions that indicate how the information should be protected, shared, transmitted, and stored at each classification level. This helps employees understand their responsibilities and appropriate safeguards for different types of information.

  • Regular Review and Validation: Regularly review and validate the classification of information to ensure it remains accurate and up to date. This includes periodic assessments, audits, and reviews to verify that information is appropriately classified and labeled.

  • Monitor and Enforce Compliance: Implement monitoring and enforcement mechanisms to ensure employees adhere to the information classification and labeling policies. This can involve periodic checks, security awareness campaigns, and consequences for non-compliance.

  • Continuously Improve: Regularly assess the effectiveness of your information classification and labeling practices and seek feedback from employees. Identify areas for improvement, refine processes, and adjust the classification framework as needed to meet evolving business needs and regulatory requirements.

Remember that information classification and labeling practices should align with relevant legal and regulatory obligations, industry standards, and organizational policies. Regularly review and update your practices to address emerging risks and changes in the information security landscape.

Download ISMS 5.12 - 5.13 - Classification of Information & Labelling of Information Policy and Procedures

What organizations need to have in place is a well-defined policy regarding classifying and labeling information (i.e., ISMS 5.12 - 5,13 Classification of Information & Labelling of Information Policy and Procedures), which is available for download, along with more than 100 + ISMS policies, procedures, programs, and plans - all from MorganHill.

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